Crisis Centers Blog
Last month we announced an innovative partnership with Facebook to offer crisis services via chat so that people in distress can more easily access the support that they need. If you missed that announcement, you can find out more here. Although the best case scenario is still for a suicidal person to call us, [...]
As the Director for the Disaster Distress Helpline (DDH), it’s my pleasure to announce that Link2Health Solutions has selected the Lifeline-networked call centers from our recent RFP who will serve as the ‘Core Region Centers’ for the project.
Congratulations to the grantees:
Core Region Center 1: Volunteers of America – Western Washington
Core [...]
Almost one year ago, on February 1, 2011, the Lifeline released its new Policy for Helping Callers at Imminent Risk of Suicide, a logical sequel to the Lifeline Risk Assessment Standards. The purpose of the policy is to provide network centers with unified parameters for assisting the highest risk callers. All centers must be [...]
In October 2011 the Lifeline was awarded supplemental funding from SAMHSA which facilitated support for Lifeline crisis centers in the development of either IM/chat or SMS/text based services. A competitive RFP process was held which resulted in the following: Ten centers will receive $70,000 each to launch new chat programs, two centers will receive $45,000 [...]
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Healthcare reform is having a tremendous impact on the healthcare system throughout the country. While not always viewed as part of the “traditional” healthcare system, crisis centers play a vital role and are not immune from the sweeping changes that will be rolling out in the coming years. In fact, healthcare reform presents [...]
The Lifeline is a network of 152 crisis centers in 48 states, but we need your help to keep growing! In order to provide the best possible service for Lifeline callers we rely on our crisis centers in local communities across the United States. Local crisis centers know the resources in their communities the best, [...]
Today we announced an innovative partnership with Facebook to offer crisis services via chat so that people in distress can more easily access the support that they need. This is part of our continued effort to expand our online crisis services to reach people where they are.
When someone on Facebook sees a friend post [...]
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When we think of sustainability, we often focus on the financial aspect–how to bring in the funds we need to run our operations. This is a vital component of sustainability, but it’s not the only one. Of equal importance are management and leadership. One could argue that management and leadership are even more important when [...]
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